年度100
論文名稱(篇名)The Influence of Service Channel and Customer Segment on the Relationship between Self-service Technology and Performance
期刊名International Journal of Management Theory and Practice.
出版日期2010-12
起頁5
迄頁15
總頁數11
作者中文名洪嘉聲
作者英文名Chia-Sheng Hung
使用語言外文
